Refund Policy

Our Commitment to Quality

We take great pride in the quality of our digital products and strive to ensure every customer receives exactly what they expect. We encourage you to carefully review product descriptions, previews, and specifications before making your purchase.

Digital Product Policy

Due to the instant and permanent nature of digital product delivery, we operate under a no-refund policy. Once a digital product has been purchased and delivered to your email, the transaction is considered complete and final. This policy is necessary because digital products cannot be "returned" in the traditional sense—once accessed, the files remain with the purchaser.

We understand this is a significant consideration, which is why we provide detailed product descriptions, sample images, and clear specifications to help you make an informed decision before purchase.

Technical Issues

While we maintain a strict no-refund policy, we are committed to ensuring you receive what you paid for. If you experience technical difficulties, please contact us immediately:

• If you were charged multiple times due to a payment processing error, we will refund the duplicate charges
• If you did not receive your product within 24 hours, we will resend it immediately
• If a file is corrupted or cannot be opened, we will provide a replacement file

For any technical issues, please contact us at digcalcus@gmail.com within 7 days of purchase.

Customer Support

We are here to help with any questions or concerns about your purchase. While we cannot offer refunds, we are happy to assist with technical support, product guidance, or any other inquiries to ensure you get the most value from your digital products.

Contact Us

For questions about this policy or assistance with your purchase, please contact us at digcalcus@gmail.com